Return and Refund Policy

Last Updated: October 18, 2026

At Daily Picks, customer satisfaction is important to us. We want you to feel confident when shopping for leather jackets in our online store. If your purchase does not meet your expectations, we offer a straightforward return and refund process under the terms outlined below.

This policy applies to orders delivered within Italy and does not limit any mandatory consumer rights available under applicable Italian or European Union law.

1. Return Window

We offer a 30-day return window from the date your order is delivered.

You may request a return if your leather jacket does not meet your expectations, including if you change your mind, provided the item meets the applicable return conditions.

Consumers purchasing online in Italy generally have a statutory right to withdraw from a purchase within 14 days of receiving the goods, subject to applicable legal exceptions. Our 30-day return policy extends the opportunity to return eligible purchases beyond this statutory period.

To exercise your statutory withdrawal right, you must notify us within the applicable 14-day period. For our additional voluntary return period, please contact us within 30 days of delivery.

2. Return Eligibility

To qualify for a return under our standard return policy, your leather jacket should meet the following conditions:

• The item must be unused and unworn, except for reasonable handling necessary to inspect its nature, characteristics, and fit.

• The item must be returned in its original condition, without damage caused by use or mishandling.

• All original accessories, tags, and packaging should be included where reasonably available.

• You must provide your order number or another reasonable proof of purchase.

Please inspect your order upon delivery. If your jacket arrives damaged, defective, incorrect, or materially different from its description, contact us as soon as possible.

Nothing in these conditions removes your statutory rights concerning defective, non-conforming, or incorrectly supplied goods.

3. How to Request a Return

To initiate a return, follow these steps:

1. Contact our customer support team at fcyycx@gmail.com.

2. Provide your order number, the item you wish to return, and the reason for your request. If the item arrived damaged or defective, please include photographs where possible.

3. Wait for our return instructions and shipping arrangements.

4. Package the leather jacket securely and follow the return instructions provided by our support team.

5. Once we receive the returned item, we will review it where appropriate and notify you of the refund status.

Please contact us before shipping a return to ensure you receive the correct return instructions.

4. Return Shipping Costs

Free return shipping is available for eligible returns within Italy.

We will provide return instructions and explain how to use the applicable prepaid return label or other approved return method.

Customers should contact us before shipping a return to ensure the correct arrangements are made.

If an item is defective, damaged, incorrect, or not as described, we will address the return and associated costs in accordance with applicable consumer law.

No restocking fee will be charged for eligible returns.

5. Refund Processing Time

Once we receive your returned leather jacket, we aim to process your refund within 5 days, subject to any necessary inspection.

Refunds will generally be issued to the original payment method used for the purchase.

After we initiate the refund, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

For statutory withdrawals, refunds will be made within the applicable legal deadlines. Where permitted by law, we may withhold reimbursement until we receive the returned goods or you provide evidence that you have sent them back, whichever occurs first.

6. What Is Refunded?

For approved returns, we will refund the amount paid for the returned product.

Where required by applicable law, refunds for statutory withdrawals also include the cost of the least expensive standard delivery option offered at the time of purchase. Additional charges for a more expensive delivery option may not be refundable.

For returns made under our voluntary 30-day policy beyond the statutory withdrawal period, the refund will follow the terms of that voluntary policy and applicable law.

Any legally required refunds, remedies, or compensation for defective or non-conforming products remain unaffected by this policy.

7. Damaged, Defective, or Incorrect Items

If you receive a leather jacket that is damaged, defective, incorrect, or materially different from the product description, please contact us at fcyycx@gmail.com.

Include your order number and a description of the issue. Photographs may help us assess the situation more quickly.

We will review your request and explain the available resolution, which may include a replacement, repair, price reduction, or refund, depending on the circumstances and applicable law.

Your statutory rights concerning product conformity and legal guarantees remain unaffected.

8. Exchanges

If you would like a different size or another available leather jacket, please contact our customer support team.

Exchanges are subject to stock availability and confirmation. If an exchange cannot be arranged, you may be able to return the original item under the applicable return conditions and place a new order.

Any statutory remedies for defective or non-conforming products remain available as required by law.

9. Order Cancellations

If you wish to cancel an order before it has been dispatched, contact us as soon as possible at fcyycx@gmail.com.

We will attempt to stop the shipment if the order has not yet been processed for dispatch. If the order has already been shipped, you may use the applicable return or statutory withdrawal procedure.

Your legal rights to withdraw from an online purchase are not affected by the order's dispatch status.

10. Non-Returnable Situations

Our voluntary return policy may not cover items that have been damaged through misuse, unauthorized alterations, or handling beyond what is reasonably necessary to inspect the product.

This section does not exclude any statutory withdrawal rights or legal remedies that apply to your purchase. Any exception to a consumer's legal rights will apply only where permitted by law.

11. Contact Us

If you have questions about returns, refunds, or exchanges, please contact our customer support team at fcyycx@gmail.com.

We aim to provide clear communication and fair solutions for every eligible return.

12. Policy Updates

We may update this Return and Refund Policy when necessary to reflect changes to our business practices or applicable law. The version published on our website at the time of your purchase, together with any mandatory legal provisions, will govern your rights.